Form Confirmations Can Make or Break the First ImpressionApril 11th, 2007 by Todd Follansbee |
Form confirmations are an afterthought for most web sites however used properly they can improve conversions and insure a very positive first experience.
The typical confirmation is the stock, generalized and not particularly friendly message.
A good confirmation at a minimum will:
Show appreciation for the sign up.
Outline what the customer can expect either in the way of [...]

