Your Customers are talking about you! And your potential customers are listening! Using Social Media Part 1
May 28th, 2008 by George Aspland
A recent study reported that many people use social media to talk about their customer experience and even more people research companies’ customer service before buying products and services.
You can and should use social media to listen to what your clients are saying about you, respond when appropriate, and use social media to help build your brand.
Here are some tips on using social media