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Will Yelp review lawsuit lead to credibility issue for online reviews?

Wow! Looks like people may need to be careful about their online reviews.

Here’s an article on CNET about Christopher Norberg who wrote a negative review about a chiropractor on Yelp, a popular review site, and is now facing legal action.

We’ll have to watch how this develops. If he loses, it may force make people to think twice about writing negative reviews online. This could lead to the public wondering how much they can trust online reviews if those who might haven written a negative review are too scared to do so.

Related information

See Your Customers are talking about you! And your potential customers are listening! This poist discuses, in part, how people use social media, including review sites, to talk about their customer experience and many people search for these messages before buying products and services.

 
   
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