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Archive for the 'Usability & Conversion Point Architecture' Category

Want to improve conversions rates? Stop cycling important messages in Flash! Updated

I’ll be presenting “Want to improve conversions rates? Stop cycling important messages in Flash! At Pubcon in Las Vegas this week.

Our user testing shows few people watch an animation long enough to see multiple messages. In this case study we improved conversions 300% in key adgroup for this client by “Freezing” an animation on an important message.

You can download the slides. Includes Best Practices for Animations.

Video: 404 error pages: An effective custom “Page not found” error page improves search engine results; Tips & Best practices

In this 2 part Video (with companion text article) we show why it’s so important to have an effective custom “Page not found” error page (A 404 error page) to improve results from search engines. We cover and demonstrate some important Best Practices for 404 error pages.

You’ll Learn:

What are custom “Page not found” (404) error pages and why are they so important in search marketing?

The most important elements to include on 404 error pages.

Why you need to use Absolute Links on 404 error pages.

Why it’s important to set these error pages up so they send a 404 error code to browsers (and search engines) rather than a redirect code (as some web site owners/managers have done).

Website Analytics vs. Site Reports/Stats: Analytics can help you increase business from your web site

Many web site owners have heard the term “analytics” and mistakenly believe that the site stats they have seen running on their website is analytics. They are unaware of how strong a tool site analytics is for online marketing and improving conversion rates.

In this article I’ll demonstrate the difference between site analytics and site reports and point out how analytics can help not only measure marketing results but help site owners increase business from their web sites.

5 SEO Steps for Video Search

Video on the web is growing quickly. We’re employing video more and more to improve the user experience which leads to improved conversion rates.

Ron Jones has posted a two part article on Search Engine Watch outlining 5 steps for optimizing Video for search.

Good Navigation Is Essential to Your Site’s Success: How to design a good Nav bar

In this article you will learn what makes a great primary navaigtion bar. Our user testing shows that ignoring nav bar guidelines will cost you sales and customers. You cannot create a good user experience without a good nav bar.

The nav bar plays an essential role in creating good first impressions and setting site expectations. New visitors will scan the primary nav bar when they first arrive on your site home page. When nav bar link labels are confusing, or important visual cues are missing, visitors are less likely to engage. If visitors have only come for a quick comparative look, confusion equals exits.

Sales Killer: Cycling important messages on a home page in Flash! Proof from a client case study

Our client had a Flash animation cycling through 4 messages on the home page. We “Froze” the animation on the most important message. This resulted in a significant increase in sales at a lower cost per sale.

Improve the conversion rate for non-brand keyword phrases for search marking success

Comparing the conversion rates for brand vs. non brand keyword phrases on your web site can be a real eye opener. Improving the conversion rates for these phrases can lead to increased business. We’ll show you how to do the comparison using an example from a real client’s PPC campaign that was unknowingly losing money for 2 years on non-brand phrases!

Why Good Graphics is Vital to Site Success

User testing reveals that good graphics design is essential to improving conversions. In the early days of the web some leading usability experts claimed that graphics didn’t belong on web sites, how wrong they were.   Good graphics design does more then present an appealing facade.   The Stanford Web Credibility (http://credibility.stanford.edu/) studies show that [...]

Blogging Tips: Promoting Your Blog, Your Products & Services, Usability Tips, Tips For Providing Useful Information.

Here are some tips help you provide more useful information in your blog ~ Tips to help you promote your blog as well as help sell yourself and your products and services to your blog readers ~ Plus a few usability tips ~ With examples from some of Americas top corporate blogs.

Why I Chose Travelocity: Usability & Stickiness Lessons Learned

A couple of years ago I decided to finally try using an online travel search engine to book a flight. I compared a number of travel search engines to find the easiest one to use. I’ve been using it ever since. I think there may be a couple of lessons to be learned about Usability and Stickiness.

 
   
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