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Social Media Plays Key Role in Brand Loyalty, Customer Care Research

05
May
2008

Here’s a post on Search Engine Watch that summarizes a new study showing a growing number of consumers use social media to check out a company’s customer care reputation before buying. It points out the important of taking an active role in social media to listen, respond & improve

Google, Comscore and AdGooroo: Reconciling the Differences

23
Apr
2008

The past few months have been a roller coaster ride for Google’s stock price. The main culprit was a series of Comscore reports, starting in January, that implied Google search volume was heading south. Many analysts interpreted this to mean Google’s Q1 2008 revenue from paid ad clicks would be disappointing. Subsequent Comscore reports seemed to confirm this.

Then Google released the Q1 2008 financial results, and all hell broke loose.

Site Search: 6 steps to successful site search implementation

21
Mar
2008

Webmasters are often quick to install a site search tool on a web site. However, the wrong search appliance or a poor implementation can actually hurt your business. Used wisely a site search tool can quickly improve business as well.

Here is how to choose and use a Site Search tool to your advantage.

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