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Youtility: Don’t sell. Help people to build relationships that lead to business

05
Nov
2014

While at the Pubcon online marketing conference last month I listed to a keynote by Jay Baer, author of a book named “Youtility”. Jay says stop trying to sell so much and start trying to be useful and transparent to build trust and business. When you help someone you create a customer relationship and those relationships can pay you back with business over the long run.

Bring your local business online: A 6 part video from Google

05
Nov
2014

Google has a series of 6 videos on the Google Webmaster YouTube channel to help local businesses build an online presence (And they are not just about Google+). If you’re a small business with a local focus you should find some tips that will help you. They are short videos, from 3 to 7 minutes each, so you only need to set aside a few minutes at a time to view each one.

How To Get Good Online Reviews

23
Sep
2014

I’ll be presenting “Local Search: How To Get Good Online Reviews” at Pubcon the first week of October. You can download the slides which cover, Why You Want Good Reviews; Do Reviews Affect Rankings?; Is it OK to Ask for Online Reviews?; Tips to Getting Good Online Reviews

BBB Rolling Out Verified Customer Reviews

23
Sep
2014

The Better Business Bureau (BBB) is continuing to roll out a verified customer review feature. The BBB is another review site you might want to consider in your efforts to promote good online reviews if it’s available in your area.

Social Media Marketing in Two hours a Month

09
Apr
2014

Many small business marketers avoid social media marketing because of the expectation that it will take too much time. However, we’ve seen clients benefit from as little as two hours a month on social media.

In this article on Marketing Land I outline the process we’ve developed with a number of clients over the past few years including some tips on what to post, and what social venues to consider

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